Knowledgebase

 Can I make changes to all my domains at once?

Yes, you can easily login to My Account and bulk update multiple domains at once

 Can I register a brand name?

If it is your brand name then yes. However, it is your responsibility to make sure that you do...

 Do I receive a domain name certificate to prove that I am the owner?

When you register a domain name we will automatically send you back confirmation approval. This...

 Does the domain name registration include an e-mail address?

No, The domain name comes as is. If you require personal emails or emails for your business, you...

 How do I connect my domain to my website?

To connect your domain name to your website, you must have a web hosting service to which you...

 How do I forward my domain to my site?

If you have an existing website address and would like to forward your new domain name to the...

 How do I point my domain to my hosting provider?

After you have purchased your domain name and received confirmation of registration, you will...

 How do I renew my domain name?

If you have received a renewal notice from JTOB Premium Hosting, or just want to renew your...

 How do I transfer my domain name?

To transfer your domain name to JTOB Premium Hosting, you must first complete the transfer...

 How long does a domain transfer take?

Transfer may take up to 10 working days depending on the domain extension. You will receive a...

 How long does the change of ownership take?

Once payment has been processed and documentation has been received it can take up to 14 working...

 How many characters can my domain name have?

Your domain name can have up to 63 characters, not including the extension (.com.au or .org.uk...

 How many domains can I register?

As many as you like; there is no limit.

 How to change the ownership of my domain?

Changing ownership of a domain name is a permanent function. You will not be able to change the...

 How to obtain your Auth Code or Domain Password?

If you wish to transfer your current domain to another provider you will need your EPP Code, some...

 I don't have a website. Can I still register a domain?

Yes. You can reserve as many domain names as you like. Many companies are not ready to start a...

 My domain name still appears to be available?

Your domain name may still appear available on some Who Is search databases after you have...

 Parked Domain

Domain Name Parked This domain is currently parked with JTOB Premium HostingA parked domain is a...

 Update domain name contact details

  To modify the contact details (excluding the organisation name field), just follow these...

 Update name servers

To modify the name server information just follow these simple steps: Click on the "My...

 What characters can be used in domain names?

Domain names can have up to 63 characters. You could even choose something like...

 What's included with my Domain Name?

Our prices include all administrative and registry fees for the number of years you are...

 Why can't I buy a domain name that has expired?

Although a domain name may have expired, it is not immediately available for registration by the...